This Privacy Policy explains what information this studio collects, how it is used, and the choices you have. This document is a working placeholder pending legal review and should not be relied on as final legal advice.
Information we collect
We collect information you provide directly — for example when you submit the contact form, request a consultation, create a client account, or send messages and files through the client portal. This may include your name, email address, phone number, company name, project details, and the contents of files and messages you share with us.
We also collect limited technical information automatically — such as the date and time of requests, IP address (used for rate limiting), and basic information about your browser. We do not currently use third-party web analytics, advertising cookies, or cross-site tracking.
How we use information
We use information to respond to enquiries, deliver services we have been engaged to provide, operate the client portal, send transactional emails (such as invoice notifications and message replies), prevent abuse, and meet legal obligations.
Sharing
We do not sell personal information. We share information only with subprocessors that help us operate the service (for example our database, email delivery, and payment processing providers) and with the small number of people working on your project under confidentiality.
Retention
We retain account, project, and billing records for as long as needed to operate the service, support ongoing engagements, and meet legal and tax obligations. You may request deletion of your account by contacting us.
Your choices
You may request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us using the details on the contact page.
Security
We use access controls, row-level security, signed URLs for file downloads, and encrypted connections. No system is perfectly secure; please use a strong password and notify us immediately if you suspect unauthorized access.
Changes
When we publish a new version of this policy, the effective date will update and the previous version remains on file in our archive.
Contact
Questions about this policy can be sent to the contact address on the website.